At Valley Perfumes, customer satisfaction is our priority.

Returns

Due to the nature of fragrance products, we generally do not accept returns once the product has been opened or used.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with proof (such as photos). We will review the request and provide a suitable resolution.

Refunds

Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.

Non-Returnable Items

Products returned after the allowed period

Opened or used perfumes

Products damaged due to misuse