At Valley Perfumes, we aim to deliver your favorite fragrances safely and on time. This Shipping Policy outlines how orders are processed and delivered.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

Delivery times may vary depending on your location. Generally, orders are delivered within 3–7 business days after dispatch.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. From time to time, we may also offer free shipping promotions.

Order Tracking

Once your order is shipped, you may receive a tracking number or notification to monitor the delivery status.

Delivery Delays

While we try our best to deliver within the estimated time, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, or public holidays.

Incorrect Address

Please ensure that the shipping address provided is accurate. Valley Perfumes will not be responsible for delays or losses caused by incorrect shipping information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with supporting images so we can assist you.